Frequently Asked Questions
Everything you need to know about shopping with Route95.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to smaller orders.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are always free, while returns for a refund incur a $5 restocking fee.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric stretch details.
What payment methods do you accept?
Route95 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade Certified factories.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.